Your hands are busy. Your inquiries still get answered.
Service questions, booking requests and time changes while you are with a client.
Salons and beauty studios
A call comes in during a haircut, followed by two WhatsApp messages and a pricing question. By the time you are free, it is hard to remember who needs a reply and what they asked for.
Customer inquiry“Can I book a color and cut on Thursday after five?”
How OneLi moves the request forward
- 01
Understand the request
The agent collects the service type, preferred time and name by phone or WhatsApp.
- 02
Check the calendar
With a connected calendar, check availability against service duration and booking rules. Without access to availability, save the request for team approval.
- 03
Send a clear next step
Send a confirmation or request for details according to your configured workflow. Keep the inquiry in the customer record.
What you configure first
- Services, durations and prices the agent may quote
- Calendar permissions or a manual approval process
- Cancellation, rescheduling and escalation rules
A confirmed appointment or a structured request, with the service, preferred time and conversation history.
What to measure
- Booking requests answered
- Requests still awaiting confirmation
- Recurring questions before a booking
The capabilities behind this workflow
Every customer conversation. One place.
An AI agent that knows your business, answers calls and WhatsApp messages, and keeps the work moving. Your knowledge, leads, conversations and next steps stay together.
Connect your business