You are with a customer. The next one already gets an answer.
Collect the address, problem and urgency before you get back to your phone.
The everyday problem
Plumbers and tradespeople
On a job, you cannot pick up every call. A voice note with an address and problem can disappear among dozens of other messages.
Customer inquiry“There is a leak under the sink. Can you come to Ramat Gan today?”
How OneLi moves the request forward
- 01
Check the fit
Collect the area, problem, address and phone using your configured questions.
- 02
Save the service request
Record the inquiry without promising an arrival time or price that has not been approved.
- 03
Make the callback easier
An automation can notify your team and send a follow-up according to your rules.
What you configure first
- Service areas and operating hours
- Urgency rules and when to involve a person immediately
- Approved call-out fees and limits on commitments
What your team gets
A structured lead with the problem, address and history, instead of an unexplained missed call.
What to measure
- Inquiries within your service area
- Requests still awaiting a callback
- Recurring questions from the field
The capabilities behind this workflow
Every customer conversation. One place.
An AI agent that knows your business, answers calls and WhatsApp messages, and keeps the work moving. Your knowledge, leads, conversations and next steps stay together.
Connect your business